Howto piss off your sysadmin
Posted by HostsVault | Posted in How-To's | Posted on 14-06-2009-05-2008
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We do appreciate and respect all our customers, this post is just for the sake of laughing :)
Lie. Seriously, people will do this, even when you can easily prove it, and when they know that you can. I have a lot more respect for someone that will say I screwed things up than for someone who pretends he has done nothing wrong at all.
Rant. Seriously, I don’t give a heck how many other people you’ve talked to who don’t have this problem, how much am paying for the service, or what kind of problems you’ve had in the past. That does NOTHING WHATSOEVER to help me solve your immediate problem.
Do things to your computer, while they’re on the phone with you, that they didn’t tell you to. They’re usually going through a mental checklist of things that could be wrong. If you could’ve done this by yourself, then why did you call in the first place?!
Ask them very open-ended questions.
Call and ask ‘Is the server down?’ They love that.
When something doesn’t work, randomly change configuration options until it does.
Claim to be knowledgable due to some bloated certification. Claim that you could fix the problem faster.
Use Windows ICS. Call your webhosting provider about problems that are obviously related to your internal network configuration. Tell them they should help you.
Email support and complain that you can’t send mail.
Get annoyed and huffy when they assume you’re a moron.
Relate to them how your company would handle a problem of this nature with one of it’s clients.
Tell them exactly how your day is going Include amusing anecdotes.
Be as nonspecific as possible.
