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By submitting the online order form, or by using HostsVault’s service, Customer hereby agrees to HostsVault’s Terms of Service (TOS), Acceptable Use Policy (AUP), and Privacy Policy.

Moreover, in this TOS, the AUP, and the Privacy Policy, “HostsVault” shall refer to HostsVault, Inc., an International corporation, and all its parents, subsidiaries, successors, and assigns; unless otherwise specified, “HostsVault” and “HostsVault, Inc.” shall have the same meaning and shall be interchangeable

Customer agrees that he or she shall comply with this TOS, HostsVault’s Acceptable Use Policy (AUP). Customer further agrees that he or she has read HostsVault’s Privacy Policy and agrees to all the terms and conditions in the Privacy Policy. In this document, the word “Agreement,” with a capital “A,” refers to the TOS, the AUP, and the Privacy Policy collectively.

1. Introduction.
HostsVault respects the privacy of every individual who visits its Web sites and uses its services. This privacy statement provides notice of the standards and terms under which HostsVault protects the privacy of information supplied by visitors to sites on the World Wide Web that are owned and operated by HostsVault, including www.HostsVault.com. This privacy statement provides notice of our information collection practices and of the ways in which your information may be used. This policy may change from time to time, so please check back periodically to review this information.
2. Personally Identifiable Information.
HostsVault typically receives specific data about its Web site visitors only when such information is provided voluntarily, such as when our visitors request information, purchase or enroll for services, provide resume information for employment opportunities, or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, use a credit card or electronic payment service to pay for HostsVault services, submit your resume, or request certain types of information.

We collect the following types of information about you. Contact Information:
  • Name
  • Company
  • Postal Address
  • City
  • State
  • Country
  • Zip code or postal code
  • Email address
  • Telephone number
  • Fax number
  • Internet domain name
  • Financial Information
  • Credit or debit card information
  • Cardholder name
  • Card number
  • Type of card (e.g., Visa, Mastercard)
  • Expiration date
  • Security code
  • Paypal account information
  • Email address of PayPal account

Verification Data
Internet Protocol (IP) address for fraud-prevention purposes

Other Information
Social Security Number (SSN), Federal Employer Identification Number (F.E.I.N.), or other Tax I.D. Number (this is collected if you join our affiliate program, so that we can comply with United States federal income tax laws.

When you provide personally identifiable information to HostsVault through one of our Web sites, it will be used to fulfill your specific request. However, HostsVault reserves the right, in its discretion, to send you bulletins and other important information about your HostsVault services.

HostsVault currently only sends service communication e-mails through www.HostsVault.com, and does not send marketing e-mails or newsletters through www.HostsVault.com. The service communication e-mails are essential to our registering you for service and to our continuing provision of services to you. Therefore, you may not opt out of receiving these e-mail messages.

HostsVault will not, however, sell, trade, or otherwise disclose your personally identifiable information unless we are authorized or legally required to do so, or in the case of imminent physical harm to any person. On those HostsVault sites where you may provide HostsVault with credit card, electronic payment service, or other ordering information via the Web, HostsVault protects and secures this information by employing commercially customary Web-based security and encryption protocols, an example of which is the Secure Socket Layer (SSL). On those sites where you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, HostsVault will treat that portion of the information as non-confidential and non-proprietary and, except as otherwise expressed in this privacy statement, HostsVault assumes no obligation to protect such information from disclosure.

3. Non-Personally Identifiable (Generic) Information.
In general, HostsVault gathers some generic information automatically. Generic information does not reveal the identity of the visitor. It usually includes information about the Internet address assigned to your computer, the number and frequency of visitors, and the HostsVault sites visited. HostsVault gathers this information for the limited purpose of determining customer service and Web site needs. We accomplish this by using certain technologies, including “cookies” (a technology that can be used to provide the visitor with tailored information about HostsVault services). HostsVault does not combine information collected in this way with any personally identifiable information. You can set your Web browser to notify you when you receive a cookie and you can refuse it. However, refusing some cookies may make it impossible to use or navigate the HostsVault Web site properly.
4. Your HostsVault-Hosted Web Site, Bulletin Boards, Chat Rooms and Third Party Sites.
Information that you disclose in a public space, including on any bulletin board, chat room, or Web site that HostsVault may host for you as part of your HostsVault services, is available to anyone else who visits that space. HostsVault cannot safeguard any information you disclose in these locations. Additionally, HostsVault Web sites may contain links to sites that belong to third parties unrelated to HostsVault. HostsVault cannot protect any information you may disclose at these sites and recommends that you review the privacy policy statements of those sites you visit.

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.
5. Exceptions and Limitations.
Notwithstanding the foregoing and in compliance with applicable laws, HostsVault (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to HostsVault) or purported unlawful activities of any user of the HostsVault Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, HostsVault may be required to disclose personally identifiable information.

In addition, HostsVault may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate HostsVault’s business; or (iii) to protect the rights or property of HostsVault or others.
6. Sale or Transfer of HostsVault’s Stock or Assets.
In connection with the potential or actual sale or transfer of any of its interest in www.HostsVault.com, and other sites owned by HostsVault, and any of the assets or stock of the company, HostsVault reserves the right to sell or transfer your information (including, but not limited to, name, address information, and other information you provided to HostsVault) to a third party that (i) concentrates its business in Web hosting or communication products or services; (ii) agrees to be HostsVault’s successor in interest with regard to the maintenance and protection of information collected and maintained by HostsVault; and (iii) agrees to the obligations of this privacy statement. To the extent it is practicable to do so, this paragraph shall also apply in the event of any bankruptcy proceedings involving HostsVault.

In the event that HostsVault plans to transfer your information to a third party incident to a potential or actual sale of any of HostsVault’s assets or stock, or incident to any bankruptcy proceedings involving HostsVault, HostsVault will:

Notify you by e-mail, at the e-mail address then on file for your account, at least thirty (30) days prior to the transfer taking place; and
Give you the opportunity to decide whether you wish for your information to be transferred to the third party. Please note, however, that if you choose not to allow your information to be transferred to the third party, you may have to terminate or cancel your service with HostsVault. At the time of providing notice to you of the upcoming transfer of information to a third party, HostsVault will tell you whether you will have to terminate or cancel your service, should you decide not to allow HostsVault to transfer your information to the third party.
7. Changes in this Privacy Statement.
If we decide to change our privacy policy, we will post those changes in this privacy statement, on the home page, and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
 
8. Access to Personally Identifiable Information.
If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on our member information page or by e-mailing our Customer Support at cs@HostsVault.com.
9. Sharing of Information.
We may share customer information with selected partners and third parties to provide you with our product and service.

 
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HostsVault News

    12/28/2012 - HostsVault System Outage

    Hi Everybody,

    On 12-28-12 we had a provider outage of 12 hours. There is a problem with their Fiber uplinks that they're in the process of resolving. Here is the message from the provider:

    As many of you know, we have been experiencing intermittent Internet Traffic delays throughout the day. These delays have caused periodic latency and in some cases short outages. Our technicians are diligently working with our Fiber Network providers and upstream network providers to identify and resolve the problem.

    We appreciate your patience and apologize for this.

    We will keep you posted.

    As of right now 12-28-12 at 927pm PST they are still having problems. They're working on it and we'll be up and down while they do so.

    I assure you that our servers are 100% functional hardware wise and this is strictly a provider/networking problem. It affects every customer this Data Center has and is not isolated to just our systems.

    Thank you for your continued patience as we await a final resolution from them. Once I have the 100% "all clear" alert from them I'll pass it along. At this time we're hopeful it's been resolved but will remain on alert until we hear from them.

    As always please submit a support ticket with any questions.

    Thank you all.

    Greg

    HostsVault.com

     

    10/29/2012 - Celebrate 200+ Day uptime with us!

    We have reached over 200 days up time on our shared server this week. To celebrate we're offering 1 Free month on all of our Shared Hosting packages for new clients. Just sign up with code 200FreeM. The Offer Ends on December 1st to take advantage of it while it lasts!


    10/10/2012 - Updated the Dedicated server offerings!

    We've updated our dedicated server page located: http://www.hostsvault.com/dedicated.php

    We added the latest servers we have in stock at very reasonable prices. Check it out and let us know what you think!

 
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